Here is where we share some feedback that we've gotten from some of our customers.  All feedback is used with permission of the customer and none were solicited.

I just received the new collar and it’s perfect. Your customer service is beyond professional. My sincere gratitude.
— Laura M.
Our collar arrived today! I am just so thrilled with the quality and workmanship.

I loved watching your videos to learn how to measure for a perfect fit and WHY!

Thank you for the super fast response to my emails, and for the lightning fast shipping… Quality and service like what you provide is rare these days – thank you so much for everything!
— Aimee N.
Just wanted to let you know we love this collar. It has made such a difference in our training, one-finger control. It’s like going from driving an old tractor to power steering. Best part no dirty looks from people.
We also bought the nightwalker- love this crossover body leash. Have had multiple people ask me about it. I tell them Keeper collar.
— Mary J.
Just want to thank you all for the great customer service. We were at the Game Fair last weekend and I had the intention of buying my pup Ryker a new collar because I thought his current Keep Collar might have been a little small. We were helped out by one of the guys in the booth who said that our collar was actually the appropriate size, but he noticed that one of the prongs was bent. He replaced the bent prong and explained that we were good to go. Don’t get to see this kind of customer service often these days! Definitely will be stopping out to the shop at some point to upgrade their attire sometime soon!
— Chuck R.
Thank you for the assistance when I called !!!! So glad I called before ordering. I really needed that guidance before ordering and recommend that other customers do the same. We are now on the second keeper collar with prongs. I have tried prongs before but didn’t work or like them. What a difference with these. Well worth the price. Both dogs settled right down and walking with them is a pleasure. Noticed that other people in my classes are using them too. Easier to use a well thought out product. Thanks again
— Sandra M.
I ordered and got my collar in 3 days, shocked! It is extremely well made, exact to the fit I ordered, beautiful and hides my prong extremely well. They also answered any questions I had quickly. I have tried a few other hidden prongs and haven’t found one that covered nicely until the Keepers! I will be back and recommend for anyone else looking.
— Taylor S.
I ordered and got my collar in 3 days, shocked! It is extremely well made, exact to the fit I ordered, beautiful and hides my prong extremely well. They also answered any questions I had quickly. I have tried a few other hidden prongs and haven’t found one that covered nicely until the Keepers! I will be back and recommend for anyone else looking.
— Taylor S.
Just wanted to tell you how thrilled we are with our Keeper collar - it is a miracle training tool :0)
We have recommended you to friends and family already. Thanks for making such a beautifully handcrafted product that is sooooo useful!
Like I said, we may need another as Percy grows.... keep you posted, thanks again!

Keeper Collar’s self-proclaimed biggest fan and NJ advertiser!
— Helene A.
Just wanted to let you know that I received my new Keeper Collar today (first one I’ve ever bought from you), and I am totally delighted! It is such good quality, obviously very well made with great care, and quite attractive. As your website noted, by getting the leather liner, it really helps conceal the prongs, so as not to “horrify” bystanders who may not understand the collars and their often essential use for canine and human safety. (A good reason for some customers to buy the colored fancy ribbon collars — makes the dog look like a pampered pet. They’re gorgeous!) The site hadn’t indicated (or perhaps I missed it) how long the prongs were, but these were just perfect. I’ve seen pinch collars that had really long prongs and looked like medieval torture devices, although I completely understand that if used properly, they are totally humane. (I’ve had them before, but recommend that new users of any pinch collars might want a short session with a professional trainer to teach them the ropes.) As a last note, I was so pleased that you got the length perfect! You indicated how to do the basic measurement and you would figure the proper amount of slack, and you certainly did so — my new collar fits my dog like you were right here next to her making it!

Thank you so very much, and I will definitely order from you if I need another, and will recommend you to all my doggie friends!
— Ann H.
I just received my collar and it is so fabulous that I ordered two more for my other two pups!
Thank you for the quick service and great product!
— Julie O.
I just want to write to tell you that your Keeper Collar is amazing and it arrived just in time! Our Beagle mix rescue dog is such a sweetheart, but we’ve really struggled with leash manners and she’s terribly stubborn. We tried a harness with a front clasp, and it worked for a walk or two, but then she started tugging with it. We tried a Thunder Leash, and again, after a short honeymoon period with it, she started tugging again. Then we tried a Martingale collar, and I swear, she just grew accustomed to the pressure, and within a day or two she was dragging us around the block with that one too. The trainer at our obedience class let us practice with a Keeper Collar, and oh my word! What a difference! After trying it out at training, we ordered one, and it came just in time! I had to leave town to help a relative recovering from surgery, and my husband was also out of town for work. My mother-in-law came to stay with the kids and our dog, Maddie, and I was so stressed, imagining the dog dragging my mother-in-law down the street. I knew with her age and her weak grip and arthritic hands that if Maddie pulled her usual tugging shenanigans, there was a good chance Maddie would tug free and get loose, or worse, my mother-in-law would fall and get seriously injured.

The collar arrived just after I left town, and my MIL, who had not seen the videos on how to use it, was able to figure it out very quickly right out of the package. It needed no adjustment, clipped on easily, and fit perfectly, and Maddie was a perfect little walker with it! I still wonder if we’re in a honeymoon period with a new training tool, but she’s done so much better with this collar, even right from the get-go, that I’m confident this Keeper Collar is going to be a keeper of a training tool for us! I’ll be sure to keep you posted!

I also really appreciate the look of it. It doesn’t look like a medieval torture device like the choke chains, and I like that there are no prongs in the area of her trachea. It looks comfortable for her, but it offers the level of correction my headstrong beagle desperately needs.

I could not be happier. You’ve saved my sanity and made walks with Maddie a safe and enjoyable experience instead of a frustrating one.
— Jane K.
Sue did a great job all around. Her genuine passion for what she does really shows! Very fortunate to have found keeper collars!
— Matt B.

Today we received our beautifully crafted Keeper Collars Hidden Prong Collar. The quality and craftsmanship is amazing!!

We have a 3-year old, 95 pound, neutered Pit Bull that is leash aggressive towards other dogs. For the past two years since we adopted him, we would change directions whenever we came across other people with dogs; which isn’t always possible if you encounter multiple people walking their dogs.

Today, we put on his Keeper Collar and he was the perfect gentleman on leash. We even encountered another neighbor walking their little dog and just a slight correction was needed to defuse the lunging and pulling. What a difference!!

Thank you, Keeper Collars for making such a beautiful and wonderful training tool!!
— Lori B.
I wanted to thank you for making the collar for our Weimaraner. At 7 month of age he has been trained not to pull on his lead. However, from time-to-time he still pulls. Upon first wearing of your collar his pulling stopped completely. He focused more on walking by my side and seemingly enjoyed his walk much more.

You can be sure that you not only make a great product, but you make peoples and their dogs lives better.
— Mike
I received my order of two collars today, this is my second time ordering from you, and they do not disappoint. They are beautiful, fit perfectly and look great on my Malinois girls.
— Shannen F.
Customer Service, Environment, Quality, Selection, Wait Time
Great customer service, Sue made our collars while we waited! Great family business, and fantastic product! Thanks!
— No Name Given
Just got the collar. It is AWESOME!!! Now I can take my bad Terv for a walk without her breaking my neck or worrying about her popping out of a regular prong collar.

— No Name Given
I appreciated the help & patience of the folks & collar info.
— No Name Given
What a pleasure to meet you and your product. So impressive to be able to custom design and size our dogs’ collars. Thank you!
— No Name Given
Very knowledgeable & great customer service! Love Vegas too!
— No Name Given
I was extremely impressed with Sue’s knowledge in fitting the collar to the dog as well as correcting the dog. I will be recommending these collars to my friends and colleagues.
— Susan W.
My collar arrived today and it’s awesome!. The workmanship is excellent as well as the materials. It is so much easier to put on and less bulky than the original prong collar I was using. What a wonderful product!
— Janet S.
Yesterday I received my Keeper Collar for my Black Russian Terrier and I have to say it is absolutely gorgeous! And, it is made well! Today I’m going to order another one for my Bouvier so her sister doesn’t get all the attention! LOL

Great work and really nice quality.
— Lori D.
I wanted to share one of the reasons Kai has a keeper collar. He was wearing a reg prong collar and I knew he would be excited when we arrived at our training lesson so I left it on him in the crate. He went crazy when he realized where we were. I opened the crate door slightly to put his leash on and he bolted out. The prong collar somehow flipped and scraped across my chest, punctured and scraped my arm as I tried to stop him. I was ok but it could of been a lot worse. This can’t happen with a keeper collar. Plus it’s beautiful.
— Karen M.
I received my collar a couple weeks ago and I LOVE it! You do a really great job making them and unless you are looking closely you can’t tell it’s a prong. My dog is very outgoing and friendly with people but other dogs not so much. At 190 lbs. when he got the jump on me he was impossible to stop. I hated having a regular prong on him and people thinking he was aggressive. I will be showing and recommending your collars to my other Mastiff friends. Thanks so much!
— Karen
I was recently at the Cambridge dog show and was captivated by your collars. They are absolutely stunning, and I couldn’t help but buy a matching set for my great danes. They are gorgeous, so very well made, and reasonably priced. My girls and I just wanted to thank you for the beautiful collars, and I hope to buy a few more in the near future.
— Kelsey J.
“High quality, beautiful collars! Excellent service!”
— Michael H.
I have been out of commission since September due to shoulder replacement. will be out for close to a year but still wanted to give testimony about your collars. I think at last count I have at least 6 possibly 7 collars. 1 keeper and the rest vegas and also a leash. LOVE LOVE them all.
— Betsy H.
Love it! Beautiful, functional & my St. Poodle likes it, too! Thank you!!
— Lynn M.
These collars are awesome! High quality and well made - love ours!
— Cindy S.N.
Just received the hidden prong collar yesterday, it is both beautiful and functional. We walk all 4 of our Dobermans together and usually use prong collars as well as a nylon buckle attaching the lead to both for safety as the prongs sometimes come apart. I have always suspected that although safer, the nylon collar defers some of the pressure from the prong allowing more pulling thus stress to the neck. Plus it just looks bulky and probably makes people think our kids are unruly, which they are not unless there is a squirrel in the vicinity! Used the new one with my sweet Tess and what a difference! No pulling at all. So, I just placed an order for 3 more so they will all look and feel fabulous. Thanks for a great product!
— Diane S.
Really like the 1/2 custom keeper I purchased today. I will be contacting you to order another. I will be inquiring about the leather braided leads also.
— Tara C.
Just received my new Keeper Collar™ and I am impressed! Quality workmanship, shipped quickly and I love it. I have been training dogs for 40 years and have hoped for a collar like this since my neck and shoulders make it hard to work my 75lb GSD!
— Wagging Ways Dog Development
Sue makes great collars and leashes. She uses quality materials and the craftsmanship is wonderful. I highly recommend her products.
— No Name Given
Very knowledgeable & great customer service! Love Vegas too!
— No Name Given
Both times I ordered from them very helpful . Walked me through the process and helped with decisions I had a hard time making. Will definitely order from them again.
— No Name Given
Customer Service, Selection, Wait Time, Quality, Environment. These are the most pleasant people in retail!
— No Name Given
Environment, Selection, Other, Wait Time, Customer Service, Quality. A joy to deal with.
— No Name Given
Environment, Selection, Wait Time, Customer Service, Quality. It was fun... and love the selection
— No Name Given